Privacy policy

 

1️⃣ PRIVACY POLICY

1. Introduction

MONTURE (“Company”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website [www.themonture.com]


2. Information We Collect

A. Personal Information

When you place an order or interact with our Website, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed via secure payment gateway)
  • Order history

B. Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

C. Marketing Preferences

  • Subscription to newsletters
  • Communication preferences

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Communicate order status
  • Provide customer support
  • Improve website functionality
  • Prevent fraud
  • Comply with legal obligations
  • Send marketing communications (only if consented)

4. Payment Information

All payments are processed through secure third-party payment gateways. We do not store complete card details on our servers.


5. Sharing of Information

We may share your data with:

  • Payment processors
  • Shipping and logistics partners
  • IT and website service providers
  • Government authorities when legally required

We do not sell or rent your personal information.


6. Data Retention

We retain personal information only as long as necessary for:

  • Order fulfilment
  • Legal compliance
  • Accounting and audit requirements

7. Cookies

We use cookies to enhance browsing experience and analyse site traffic. You may disable cookies through your browser settings.


 

8. Your Rights

You may:

  • Request access to your data
  • Request correction or deletion
  • Withdraw marketing consent
  • Request data portability

Contact: support@themonture.com


9. Data Security

We implement reasonable technical and organisational measures to safeguard personal data. However, no method of transmission over the internet is 100% secure.


10. Changes to Policy

We reserve the right to update this Privacy Policy at any time. Continued use of the Website constitutes acceptance of changes.